| Company Information | Cool Art Tokyo |
|---|---|
| Sales Responsible | Shū Asai |
| email address | asai@coolarttokyo.com |
| Sales URL | https://coolarttokyo.com |
| merchandise | Ukiyo-e reproduction paintings, related goods |
| selling price | Please refer to each product page. |
| Unit Volume | The goods will be made available for the limited availability of the goods.If the product is out of stock, please contact us by email. |
| Application Expiry Date | Please pay in the next seven days after your order.If you are unable to confirm the receipt of the receipt within 7 days of your order, you will be asked to cancel your order. |
| Product Passing Time | Products will be ordered after receiving orders, and will be delivered via courier delivery service between 2 and 5 days in principle from the date of the month (month to 5).However, there may be a slight delay depending on the delivery status of the delivery service or the availability of the flight, so please provide the forgidal forgidship. |
About Payment Method
| Payment method |
(VISA/Master Card/American Express) |
|---|
On Shipping
| Shipping Charges | Free shipping charge in Japan |
|---|
Understanding how to ship
| Shipping method |
Sagawa Express, Yamato Transport, Yuu Pack, etc. (The carrier may be different in the case of a different delivery service.) |
|---|---|
| About Order Cancellation | As a general rule, please note that the cancellation of the order may be accepted by the customer.Also, you will not be able to cancel the order cancellation (after sending order confirmation mails sent from the store) after you have entered the shipment preparation. |
| Cancellation Time Limit | [Contact us contact] Please contact us via email: :asai@coolarttokyo.com *Please specify the name/product name and purchase date and order number. |
About the consumption tax
This method is based on the total amount of information that is based on the revised consumption tax law.
About the return and exchange
If there was any damage or damage to the goods caused by the Company, we will replace it. The shipping and reshipping charges for the goods will be borne by the Company. However, if they are caused by the customer's negligence, the exchange of goods may be accepted. Please contact us by email within 8 days of the delivery of the goods.
Others
[Disclaimment] We are paying close attention to manufacturing and shipping of goods, but please be aware that it may be liable for any liability arising from the occurrence of a secondary occurrence, such as on an attachment or an unfavorable item.